ML Engineer, Customer Experience Intelligence
Listed on 2026-10-16
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Software Development
Machine Learning/ ML Engineer, AI Engineer (Applied/Software)
Coinbase seeks a Staff Machine Learning Engineer to lead production ML systems at scale within the CX Intelligence space. You will shape strategy, own end-to-end delivery, and collaborate with product and engineering stakeholders to improve resolution quality and user experience.
You will mentor engineers, drive architecture reviews, and ensure secure, reliable data pipelines and models, while advancing responsible AI with measurable impact on customer support outcomes.
As a Staff ML Engineer, Customer Experience Intelligence, you will play an important part at Coinbase, Inc. in Honolulu, HI, United States.
This posting is for the Staff ML Engineer, Customer Experience Intelligence role at Coinbase, Inc., based in Honolulu, HI, United States.
We are looking to fill the Staff ML Engineer, Customer Experience Intelligence position at Coinbase, Inc. in Honolulu, HI, United States.
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