Business Operations Generalist; AR​/AP & Export

Position: Business Operations Generalist (AR/AP & Export Support)

SUMMARY

The Business Operations Generalist supports core financial and operational workflows, including Accounts Receivable, Accounts Payable, export documentation, and ERP data accuracy, while maintaining compliance with internal procedures and regulatory requirements. This role handles well‑defined operational tasks and provides high‑quality support to the Senior Accounting Manager. The ideal candidate brings accuracy, judgment, and an interest in understanding business context, not just processing transactions.

This role is designed with flexibility: depending on business needs, the scope may emphasize AR, AP, or export support. Responsibilities remain within these functional areas, and task assignments will be clear and documented.

Responsibilities Accounts Receivable Support (~30–40%)

• Prepare customer invoices and credit memos.
• Upload invoices/documentation to customer portals.
• Apply cash receipts and maintain accurate AR records in SAP B1.
• Support RMA coordination and basic collections follow‑up.
• Maintain documentation and support month‑end AR accuracy checks.

Accounts Payable Support (~30–40%)

• Process vendor invoices, verify coding, and route for approval.
• Maintain vendor documentation (W‑9s, 1099 support, insurance certs).
• Prepare weekly AP batches for review and payment.
• Support reconciliation of corporate credit cards and employee expenses.

Export & Shipping Documentation Support (~20–30%)

• Help prepare commercial invoices and required export shipping documents.
• Support AES/ITN filings under guidance from the Export Lead.
• Maintain export records and documentation according to company procedures.
• Assist with ECCN/HTS validation and compliance checklists.

Documentation & QMS Support (~10%)

• Maintain accurate and current SOP/work instructions for assigned tasks.
• Support internal audit documentation requests.
• Track and file operational and compliance records.

Qualifications Required

• Experience in AR, AP, shipping/logistics, or administrative operations.
• Strong attention to detail and documentation discipline.
• Ability to understand process context and follow compliance requirements.
• Experience with ERP systems (SAP B1 preferred).
• Proficiency with Excel and common business systems.

Preferred

• Experience with export documentation or compliance.
• Experience in a manufacturing or regulated environment.
• Familiarity with QMS processes or controlled document systems.

This role provides support across Accounts Receivable, Accounts Payable, and export/shipping documentation. Responsibilities will be clearly assigned, documented, and trained, and the mix may shift over time depending on business needs. This is not a purely transactional role—context, accuracy, and communication matter. You will work closely with our Business Operations & Compliance Lead and the finance/operations team to maintain smooth and compliant workflows.

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