Case Manager II

Overview

Working Title: Case Manager II

Program: Enhanced Care Services

Reports To: Clinical Services Manager

Employment Type: Full Time (37.5 hours/week)

This position requires working three 10-hour days and one 7.5-hour day (37.5 hours per workweek). The schedule will consist of three consecutive days from 8:30am to 7:00pm and one day for 7.5 hours between 8:30am-7:00pm. Work schedules could include one or both weekend days (Saturday/Sunday) and are subject to change to meet client care requirements.

Location: Onsite, Hood River, Oregon (Subject to work in Hood River, Sherman and Wasco Counties)

Pay Range (Dependent on experience): $31.54- $38.34/hour

FLSA Status: Non-Exempt

Description: The case manager will support the Enhanced Care Services (ECS) program within the Adult Mental Health Department. This position assists clients who may be experiencing significant mental and behavioral health symptoms and who may require a high level of attention and care. The Case Manager provides case management services to assigned clients. This position assesses eligibility, assists clients in accessing services, and collaborates with Agency professionals in case planning and service coordination.

Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons/consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness, cultural responsivity, and empowerment for both clients and staff. MCCFL serves Hood River, Wasco, and Sherman Counties and utilizes a consumer-involved, consumer-engaged, and consumer-driven model.

MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings, and more.

What education and experience you need: Any combination of education, licensure, and experience that demonstrates the ability to perform the position’s essential responsibilities. This includes:

For Case Manager Levels II:

• Two (02) years of responsible experience in human services or related field is preferred.
• Experience working with the severe and persistent mentally ill population is preferred.
• Bilingual fluency in Spanish/English is preferred.
• Must possess a valid Oregon or Washington Driver’s license and be insurable for client service purposes and for travel between business offices, meetings and/or trainings.
• Must pass all criminal history check requirements as required by ORS and in accordance with OAR  to .

• Certified as a Qualified Mental Health Professional (QMHP) by MHACBO or register as QMHP-R within 14 days of hire.
• Master’s degree in a MHACBO-qualifying field.

• Provide Case Management services to all assigned clients. Services are provided in a variety of community settings, with consideration to client preference.
• Assess the eligibility of potential clients utilizing agency standards and processes. Assist enrolled clients in acquiring services and resources needed to achieve treatment goals and maintain independence within the community. Coordinate with other community partners to develop, provide, and maintain a rich array of services and resources for clients.
• Participate in medication appointments, medication delivery, and accurate and timely documentation in client record.
• Actively participate in joint case planning and coordination with MCCFL multi-disciplinary teams that may be engaged with the client as well as agency psychiatrists.
• Meet minimum client service productivity requirements as may be set by the Agency to meet requirements of outside funding and/or reimbursement sources.
• Utilize agency clinical software system to prepare current client records and reports as necessary and required. Maintain timely and coherent documentation related to client needs and services, adhering to Agency…