Room attendant

Columbia Gorge Hotel & Spa POSITION DESCRIPTION

Position Title: Housekeeping Attendant Reports To: Housekeeping Supervisor

Department: Housekeeping Date: January 2026

Responsible for ensuring the accurate cleanliness of the hotel, guestrooms and laundry facility.

Supervision is received from the Housekeeping Supervisor.

• Clean all assigned rooms using established, approved methods which includes, but is not limited to, the following: makes beds with clean sheets, dusts furniture, replenishes guest supplies and towels, cleans bathroom, vacuums, wipes down mirrors and replaces amenities.
• Sweep the patios outside the rooms and wash the windows.
• Prevents loss or damage to hotel supplies, the hotel’s property and the guests’ property. Never leaves a guestroom open or a room attendant cart unattended.
• Dust and vacuum of lobby furniture in the hotel and restaurant.
• Ensures that the lobby and foyer areas are clean at all times.
• Vacuum all carpeted and hard wood areas, checking for spots and reporting to Housekeeping Supervisor.
• Clean lobby restrooms and restock all supplies as needed.
• Clean windows in the lobby and designated areas.
• Wash, dry, fold and distribute of clean linen.
• Clean and organize storage rooms.
• Clean dryer filter baskets.
• Ensures that chemicals are used in accordance with safety regulations.
• Performs errands for guests as requested i.e., delivering towels, blankets, pillows, etc.
• Ensures that all lost and found items are returned to the Housekeeping Supervisor.
• Have knowledge of activities in the hotel.
• Prepares maintenance request forms for all necessary repairs and gives to the Housekeeping Supervisor.
• Ensures that room attendant carts are clean and neat at all times while maintaining an ample level of supplies.
• Keep work area neat and organized.
• Represents the hotel in a positive and friendly manner at all times.
• Inspect all equipment and furniture in your work area daily for any hazards to employees and/or guests.
• Reports all potential safety hazards to a manager immediately.
• Re-stock cart and clean & empty vacuum at the end of every shift.
• Maintains good response time to guest and management requests.
• Ensures that all guests are greeted.
• Complies with all policies and procedures set forth by the Employee Handbook.

• Performs all other duties as assigned.

• Ability to stand and/or walk for entire shift.
• Ability to work as part of a team.
• Ability to maintain a professional appearance at all times.
• Ability to work well under pressure.
• Ability to communicate effectively.
• Ability to follow both verbal and written instructions.
• Ability to work with a minimum of supervision.
• Knowledge of chemicals and operation of industrial machines.

This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation.

Standing: 10%

Sitting: 5%

Bending: 40%

Lifting: 15% / up to 50 lbs.

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