Customer Service Specialist

We are looking for Dutch-Speaking Customer Service Specialists to join international teams in Athens and Thessaloniki
. Depending on the project, you may provide customer service, after-sales support, technical assistance, claims support, or support for business customers

Working

Location:

Athens or Thessaloniki, Greece
Work Model: On-site
Language: Dutch – C1/C2level
English: B2–C1, depending on the project
Salary: €1,300–€1,500
* 14-months gross/month+bonus(depending on the project)+Full relocation package (4 weeks hotel accommodation+airport pick up+flight ticket+real estate agency fee)
Working

Schedule:

Monday–Friday, with occasional weekend shifts. 5 days/week, 8 hours/day, 2 rotative days off.

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional support.
• Resolve product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases and elevate complex issues when needed.
• Maintain accurate records and meet service quality standards.

• Dutch proficiency at C1 level
  , both written and spoken.
• English proficiency at B2–C1 level
  , depending on the project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.
• Comfortable working with computers, CRM systems, and multiple digital tools.

• €1,300–€1,500 gross monthly salary, depending on the project.
• Performance/productivity bonuses on the selected projects.
• Transportation support on eligible projects.
• Comprehensive training and onboarding.
• Professional development opportunities.
• International and multicultural working environment.
• Employee well-being support on selected projects.