Part Time; Associate Banker, Stadium Trace and John Hawkins Branch, Hoover, AL

Part Time (20 Hours) Associate Banker, Stadium Trace and John Hawkins Branch, Hoover, AL

Job Description
At Chase, we are passionate about creating memorable experiences for our clients and employees. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting‑edge financial technology combined with friendly and attentive service. Your role will contribute significantly to the branch’s success by delivering exceptional client experiences and building trusted relationships with clients.

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling or canceling client meetings.
• Exceed client expectations while assisting with day‑to‑day transactions, opening new accounts, and ensuring compliance with all policies and regulatory requirements.
• Educate clients on self‑service technology options such as the Chase Mobile App, , and ATMs.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, and sharing product knowledge to help them achieve their financial goals.
• Perform branch operations, including managing cash devices such as the cash vault and ATM, while adhering to all bank policies and procedures.

• Client‑first mindset: deliver attentive and friendly service, creating a welcoming environment.
• Relationship building: demonstrate genuine care and concern during client interactions.
• Effective client engagement: communicate clearly and politely, anticipating client needs.
• Problem resolution: quickly and accurately resolve client issues with attention to detail.
• Team collaboration: work collaboratively to deliver seamless service with care and sincerity.
• Rapid learning: quickly and accurately learn products, services, and procedures.
• Client‑service experience or comparable experience.
• High school diploma or GED equivalent.

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. We offer a competitive total rewards package, a range of benefits, and promote a diverse and inclusive workplace. We are an equal‑opportunity employer and provide reasonable accommodations for applicants and employees.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.