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Ticket Seller/Ticket Taker - Hoover Met Complex
Job in
Hoover, Jefferson County, Alabama, USA
Listed on 2026-01-05
Listing for:
The Sports Facilities Advisory & Management
Full Time
position Listed on 2026-01-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Recreation & Leisure -
Sports/Fitness/Wellness
Recreation & Leisure
Job Description & How to Apply Below
Overview
TICKET SELLER/TICKET TAKER - Hoover Met Complex
Sports Facilities Management, LLC
LOCATION:
Hoover, AL
DEPARTMENT: OPERATIONS
REPORTS TO: GENERAL MANAGER
STATUS: PART-TIME
Position SummaryThe Ticket Seller and the Ticket Taker will handle all tickets for public and private events held at the Hoover Met Complex or any other designated facility as necessitated by promoters renting the facilities.
Primary Responsibilities- Courteously engaging with the public face-to-face
- Provides information to the public regarding tickets and facility
- Assists guests with ticketing issues and complaint resolution
- Maintains a professional and polite relationship with team members, clients, and the public
- Maintains work area in a professional, neat and clean manner
- Assists all event team members and management with any additional duties
- Adheres to all policies and procedures of the facility
- Ability to follow oral and written instructions
- Ability to effectively communicate with guests
- Ability to make rational decisions and assist customers with problem-solving
- Available nights, weekends, and holidays
- Ability to stand for long periods of time
- Ability to work a flexible schedule and be prompt for scheduled shift
- Working environment is fast-paced
- Must be able to lift and/or move up to 20 pounds
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