HR & Payroll Senior Associate with German

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To contribute to and support the team responsible for the execution of German payroll, post-payroll and HR-related activities, ensuring accurate, compliant and timely delivery. The role requires strong knowledge of German payroll processes and the ability to communicate effectively in both German and English.

Main Responsibilities Independently process German Payroll End-to-End , ensuring accurate and timely delivery according to agreed payroll calendars and KPIs.Perform payroll and HR data management activities in line with agreed SLAs and quality standards.

Support statutory, year-end and payroll reporting activities.

Apply strong knowledge of German payroll processes and country-specific requirements to resolve payroll queries and issues.

Provide guidance and support to junior team members and contribute to knowledge transfer activities.

Respond to tickets, calls and employee/client queries within agreed SLA timescales and to a high standard.

Liaise with clients, internal stakeholders and third parties regarding payroll-related matters.

Support system maintenance, testing and implementation activities when required.

Complete SOC controls on time and provide the necessary evidence.

Participate in root cause analysis and recommend preventive actions to avoid recurring payroll issues.

Maintain process documentation and DWIs to ensure procedures remain accurate and up to date.

Report system issues and defects with sufficient information and evidence for investigation.

Escalate deviations from the agreed scope of service to the Service Manager.

Handle sensitive and confidential employee and payroll information appropriately.

Participate in projects and other activities as required.

Required Experienc eFluent German and English, both written and spoken.

Strong hands-on experience with German payroll processes is essential.

Ideally 3+ years of relevant payroll experience , preferably within German payroll.

Experience processing payroll end-to-end in an HR Outsourcing, Shared Services, HR Consulting or corporate environment.

Good understanding of payroll controls, deadlines and data accuracy requirements.

Experience working with HR and payroll data.

Strong knowledge of Microsoft Office, particularly Excel.

Experience with HRIS/payroll systems such as Workday, SAP or People Soft is desirable.

Strong attention to detail and ability to work independently.

Ability to work effectively in a fast-paced, international environment.

Strong communication, problem-solving and customer service skills.

Education BA/BS in Accounting, Human Resources, Business Administration or a related field, or an equivalent combination of education and relevant professional experience.

Key Criteria to Monitor Performance Adherence to security and compliance procedures.

Achievement of customer SLAs and payroll deadlines.

Accuracy and quality of German payroll processing.

Reduction of payroll errors and client escalations.

Timely and effective resolution of payroll queries.

Professional and responsible handling…