Volunteer and Serve Team Assistant

Full time, Hourly paid position. 40 hours per week.

Location address: 2701 Morgan Rd, Bessemer 35022

Grace Klein Community is seeking a motivated and enthusiastic Volunteer and Serve Team Assistant to support the Volunteer and Serve Team Coordinator in recruiting, organizing, and managing volunteers and Serve Teams. The Assistant plays a key role in ensuring volunteers are engaged, equipped, and empowered to make a positive impact within our community.

• Assist in implementing strategies to recruit volunteers from diverse backgrounds and skill sets.
• Create Instagram stories and share pictures daily of quick interviews with volunteers and staff to help tell the story. Tag Grace Klein Community and FeedBHM for quick sharing.

• Ensure all volunteers are warmly welcomed, properly oriented, and provided with a tour of the space, then thoughtfully placed in areas where support is most needed.
• Ensure all volunteers understand the mission, vision, and "why" behind Grace Klein Community before serving.
• Ensure all volunteers complete and sign their waiver prior to serving.
• Assist in providing resources, materials, and guidance to prepare volunteers to support operations.
• Help maintain communication with volunteers regarding upcoming opportunities, updates, and appreciation efforts.
• Support efforts to foster a positive and supportive volunteer environment.
• Utilize and actively engage the GKC Whats App volunteer group chat to garner volunteer support and share opportunities.

• Assist in cultivating relationships with volunteers and Serve Teams to enhance volunteer engagement.
• Participate in an on-call rotation schedule for weekend Serve Teams.
• Capture photos, videos, and testimonials of Serve Teams to help tell the story of impact.

• Maintain accurate records of volunteer information, hours contributed, and impact metrics.
• Assist in generating reports and analytics to evaluate volunteer engagement and program effectiveness.
• Track and maintain key performance indicators (KPIs), ensuring weekly metrics are accurately recorded and up to date.
• Proactively work toward KPI goals by applying focused effort and aligning metrics with areas of need to support individual and organizational impact.

• Assist in receiving, organizing, and distributing incoming donations, ensuring items are properly logged and placed in designated areas.
• Engage and lead volunteers in intake processes, including sorting clothing in the processing room, organizing shoes, and logging books and donated items.
• Provide leadership to volunteer teams assigned to the Community Outreach Hall, ensuring clarity of roles and efficient workflow.
• Encourage and guide volunteers in completing scripture cards and encouragement cards as part of the outreach experience.
• Assist in organizing and leading volunteers in writing thank-you notes, ensuring donor acknowledgments are completed accurately and within each quarter.
• Support program-related events by helping lead, coordinate, and engage volunteers as needed.
• Assist in recruiting and securing volunteers for program events and special initiatives.
• Uphold and actively cultivate the culture of Grace Klein Community by maintaining a positive, uplifting, and welcoming atmosphere, including ensuring worship music is consistently played in shared spaces.
• Ensure clear and timely communication with staff regarding ongoing projects, volunteer needs, and urgent priorities.
• Capture photos and videos of day-to-day operations to promote volunteer opportunities and community impact.
• Help tell the story of Grace Klein Community in a compelling way to increase volunteer engagement and community involvement.

All staff are responsible for the cleanliness and upkeep of their immediate workspace, including:

• Basic daily tidying and organization
• Regularly taking out trash and recyclables
• Ensuring shared equipment and common areas are left clean after use
• Reporting maintenance or sanitation concerns promptly
• Maintaining a clean and safe environment for staff, guests, and volunteers
• Ensuring all areas are tidy and presentable for staff, guests, and volunteers

• Secure gift cards and coupons
• Secure Community Champion financial donors
• Secure new in-kind donors
• Promote Give and Take Room
• Secure food or program-related barrels
• Volunteer Whats App group engagement
• Secure business partners
• Create reels, capture photos, and gather…