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Quality Assurance Specialist - Feedback

Job in Hoover, Jefferson County, Alabama, USA
Listing for: NexRep LLC
Full Time position
Listed on 2026-11-01
Job specializations:
  • Quality Assurance - QA/QC
  • Healthcare
Salary/Wage Range or Industry Benchmark: 25000 - 39000 USD Yearly USD 25000.00 39000.00 YEAR
Job Description & How to Apply Below
Position: Quality Assurance Specialist - Real-Time Feedback

Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS from its independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.

Responsibilities include monitoring real-time and post-interaction quality, reviewing customer satisfaction, and providing actionable feedback to improve scoring and processes.

We invite applications for the Quality Assurance Specialist
- Real-Time Feedback position located in Guin, AL, United States.

This role, Quality Assurance Specialist
- Real-Time Feedback at Nex Rep LLC, could be your next career step.

Are you ready to take on the Quality Assurance Specialist
- Real-Time Feedback role at Nex Rep LLC?

We would love to welcome a new Quality Assurance Specialist
- Real-Time Feedback to our organisation in Guin, AL, United States.

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