Sales Leader Job Hoover area,Alabama USA,Retail

Overview

About PHOENIX

PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express is a multichannel apparel brand focused on modern, confident, and effortless style for various occasions. Bonobos is a menswear brand known for exceptional fit and personalized retail experiences. Customers can shop in over 400 Express stores, 50 Bonobos Guide shops, and online at and

About Express

Express is dedicated to creating confidence and inspiring self-expression through modern, confident, and effortless style. Since 1980, it has operated over 400 retail and outlet stores in the U.S. and Puerto Rico, along with its online store and mobile app.

Store Name:
Riverchase Responsibilities

Express is seeking a Retail Sales Leader to join our team.

The Sales Leader manages sales floor and stockroom operations, trains associates, and ensures excellent in-store customer experiences.

Key Responsibilities

Develop and motivate associates to maximize sales.

Provide coaching and training on store operations, customer service, and standards.

Partner with management to evaluate associate performance.

Train associates on policies, procedures, and product knowledge.

Implement action plans to improve results.

Manage daily store operations effectively.

Ensure appropriate staffing for a great customer experience.

Oversee checkout processes.

Assist with merchandise flow, including shipments and replenishment.

Monitor customer service quality.

Create effective staff schedules.

Promote a customer-focused environment.

Resolve customer issues positively.

Lead by example in customer experience.

Maintain product and policy knowledge.

Support product launches, visual standards, signage, etc.

Perform other duties as assigned.

Required Experience & Qualifications

High School diploma or equivalent
At least 1 year of retail experience
Proficient with technology (iPad, registers)
Flexible availability including nights, weekends, and non-business hours
Physical ability to meet job requirements

Critical Skills & Attributes

Preferred retail experience
Effective communication with customers and team
Proven sales accountability
Teamwork and collaboration skills
Ability to multitask and handle multiple customers/processes

Benefits and Compensation

PHOENIX offers benefits including health coverage, 401(k), merchandise discounts, paid time off, parental leave, and more. Part-time associates may access additional insurance options and benefits through partners. Compensation depends on various factors such as location, skills, and experience.

Additional Information

For more on the California Consumer Privacy Act, .

PHOENIX is an equal opportunity employer and provides reasonable accommodations for disabilities. To request accommodations, contact or email A

Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters without a signed agreement. Resumes submitted without approval will not be considered or compensated.

#J-18808-Ljbffr


Increase/decrease your Search Radius (miles)



Job Posting Language