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Receptionist, Administrative​/Clerical

Job in Hope Mills, Cumberland County, North Carolina, 28348, USA
Listing for: H&R Block
Full Time position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

3 days ago Be among the first 25 applicants

Our Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth.

We emphasize a culture that is curious, creative, and always on the move.

A Typical Day

Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

It

would be even better if you also had
  • High school diploma or equivalent
  • Ability to work a flexible schedule and/or in multiple locations
  • Sales/marketing experience
What you’ll bring to the team
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best‑suit tax professional for their needs
  • Schedule clients according to their preferred timing
  • Ensure all client needs are met during service, in person, over the phone, or virtually
  • Maintain office cleanliness and organize resources with team members
  • Other duties as assigned
Your Expertise
  • Experience working in a fast‑paced environment
  • Previous experience in a customer service environment
  • Ability to multitask
  • Strong organizational and time‑management skills
  • Computer proficiency with Microsoft Office
Why work for us
  • Employee Assistance Program with Health Advocate
  • Well‑being program, Better You, to help you build healthy habits
  • Neurodiversity and caregiver support available for you and your family
  • Various discounts on everyday items and services
  • Benefits such as Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (additional eligibility requirements apply)
Join Our Community

At H&R Block, we remain committed to building a Connected Culture. Trust, care, and connections guide how we work together and help each other grow. You will be immersed in an exceptional work environment that is recognized worldwide on Best Companies lists.

Commitment to Diversity

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.#J-18808-Ljbffr
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