Mental Health Case Manager

Join Our Team as a Mental Health Case Manager – Make a Real Difference!

Do you have a passion for helping individuals with severe and persistent mental health illnesses? Do you want to support clients in finding stability, community, and hope? If so, we want YOU to join our team!

At Vail Communities, we are dedicated to providing adults with serious mental health conditions the support they need to thrive in the community. As a Mental Health Case Manager
, you will be at the forefront of delivering life-changing care, helping individuals access essential resources, and ensuring they receive the services and support they deserve.

Vail has been serving the Twin Cities for over 40 years
, offering individuals with serious mental illnesses a single point of access for coordinated care. We are a community-focused organization that values dignity, inclusion, community, opportunity, and excellence.

• Collaborative Work Environment: Work alongside passionate professionals who care about what they do.
• Hybrid Work Model: Enjoy a mixture of remote and in-office work to balance your personal and professional life.
• Comprehensive Benefits Package: Including free and affordable ancillary health services for you and your family.
• Generous Paid Time Off (PTO): Starting at 2.5 weeks annually, plus 11 company-paid holidays and 5 personal days.
• Work-Life Balance: Enjoy safe and sick time, plus the flexibility to manage your work hours.
• Training & Development: Paid training and opportunities for continuing education.
• Company-Provided Equipment & Support: We ensure you have the tools you need to succeed.
• Employee Assistance Program (EAP): Support for you and your family’s well‑being.

As a Mental Health Case Manager at Vail, you will:

• Provide Direct Client Support: Build meaningful, trusting relationships with individuals facing mental health challenges and offer assistance in areas like housing, financial, vocational, educational, legal, and medical needs.
• Offer Holistic Case Coordination: Ensure your clients have access to the services they need by making referrals and managing case coordination with other agencies and professionals.
• Complete Essential Documentation: You’ll complete required paperwork, including Functional Assessments, Crisis Plans, and Individual Community Support Plans (ICSPs), in compliance with Minnesota Rule 79 guidelines.
• Crisis Intervention & Support: Provide immediate support during crisis situations, helping clients navigate stressful moments and find solutions.
• Ongoing Client Interaction: Regularly meet with clients to monitor progress, make adjustments to care plans, and advocate for them in the community.
• Build Community Connections: Develop strong relationships with county and state officials, family members, employers, and other community organizations to ensure clients receive the best possible support.

You will help clients stabilize their lives, reach their goals, and achieve greater independence. Over time, you will grow personally and professionally, advancing both your skills and our organization’s mission.

• A Bachelor’s or Master’s degree in Human Services, Psychology, Social Work, or a related field. Social Work candidates must hold a valid and current Social Work licensure
  .
• At least one year of professional or internship experience in the mental health field.
• A valid Minnesota Driver’s License and access to a reliable vehicle for community-based visits (mileage reimbursement provided).
• A passion for mental health and helping others thrive!

At Vail, we are more than just a job – we are a community committed to supporting one another, growing together, and making a difference in the lives of those who need it most. If you’re looking for an opportunity to use your skills and talents to create lasting change, Vail is the place for you.