Veterinary Receptionist

Join to apply for the Veterinary Receptionist role at Southern Veterinary Partners
.

• Receive and place calls to clients for scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain documentation through client and pet records, including referral documentation and medical history.
• Assist clients by providing necessary instructions, information, invoices, dispensing prescription items per the veterinarian’s instructions, and scheduling future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the hospital’s financial needs by maintaining accurate balances, collecting client transactions, following cash and credit card handling procedures, and completing proper opening and closing procedures.
• Advocate for pets through client education on preventive care, pet health needs, treatment recommendations, and all other hospital services/procedures.
• Maintain a positive attitude and demonstrate empathy toward clients and pets with compassion and respect.
• Utilize standard office/business equipment.

• Knowledge of veterinary medical terminology and procedures.
• Experience with veterinary software.
• Ability to work independently on assigned tasks and accept direction on given assignments.
• Organizational skills.
• Critical thinking to identify strengths and weaknesses of alternative solutions.
• Strong verbal and written communication skills, good judgment, and ability to manage stressful situations.
• Flexible schedule including weekend and holiday shifts.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) – for eligible positions only
• Mission Pet Health offers educational assistance for qualified teammates to enroll in AVMA‑CVTEA accredited veterinary technician programs
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• Tele Doc – FREE doctor access 24/7

Pay range: $20-25/hour based on experience.

Seniority level:
Not Applicable.

Employment type:

Full-time.

Job function:
Health Care Provider.

Industries:
Veterinary Services.