Account Coordinator

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners working side by side to solve problems and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work, think of Gallagher.

Platinum Worksite Benefits, an Accretive Company, is a Hopkinton, Massachusetts based insurance agency dedicated to providing quality voluntary benefits to the worksite marketplace. PWB, Inc. excels in meeting the needs of both employers and their employees. We have 20 years experience in the worksite marketplace and only work with insurance carriers that are leaders in the voluntary benefits market. We are experts at design, communication, implementation and administration of voluntary benefits for employees at their workplace.

To learn more about us, please visit

As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.

Platinum Worksite Benefits has an exciting career opportunity for an Account Coordinator. The Account Coordinator is a personable, professional individual who will provide administrative support and services to the Account Representatives and Benefit Consultants.

• Provide administrative support to the Account Representatives, including but not limited to scanning, reconciling reports, and updating files.
• Process applications from Benefit Counselors.
• Reconcile reports received from insurance carriers.
• Assist clients with billing inquiries.
• Any other duties as assigned.

The target salary range for this position is $38,000 to $40,000 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Required:

High school diploma and 2 years related experience required. Working knowledge of Microsoft Windows applications and Microsoft Office.

Preferred:

• Experience in the employee benefits or insurance industry is preferred.
• Must have good written and verbal communication skills.
• Excellent customer service skills.
• Ability to prioritize projects and stay organized.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity. We believe that all…