Senior Consultant, Business Operations

Job-:
Business Operations

Location:

Hopkinton, MA, United States Workplace:
On-site

Schedule:

Full time Posted:
Closes:
Senior Consultant, Business Operations We’re proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs, and processes.

From analyzing, evaluating, and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential. What you’ll achieve:
As a Senior Consultant, you will provide expert guidance on operating models, process design, and performance measurements. You will build frameworks, playbooks, and recommendations that scale best practices. You will partner with leaders to solve complex operational challenges. Join us to do the best work of your career and make a profound social impact as a Senior Consultant on our AI Development & Agent Ops / Business Operations team in Hopkinton, MA.Qualifications

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements 15+ years in operations, consulting, or continuous improvement roles Strong analytical, strategic, and storytelling skills Experience influencing cross-functional teams and senior stakeholders Ability to translate data into clear recommendations and roadmaps Confidence presenting to executive audiences

Desirable Requirements Bachelor’s degree in Business, Operations, Engineering, or related field; advanced degree preferred Certifications in Lean/Six Sigma or program management Compensation Dell is committed to fair and equitable compensation practices. The salary range for this position is $167,200 to $229,900.Benefits and Perks of Working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now About Dell Technologies — ISG Developer Experience Dell's Infrastructure Solutions Group is a global leader in Solutions, Storage, Compute, and Networking.

The Developer Experience organization within ISG is responsible for developer productivity, tooling, observability, and platform engineering for approximately 9,000 engineers. Our current mandate spans agentic SDLC transformation, AI tooling governance, and the operating model changes required to make AI-assisted development the norm — not the exception. Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most.

Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale. Some product builders follow the rules. Ours rewrite them.

Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the…