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Customer Service Rep Customer Success Mgr./ CSM

Customer Success Lead: SLA & Process Optimizer

Job in Hopkinton, Middlesex County, Massachusetts, 01748, USA
Listing for: Billshark
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
A customer service company in Hopkinton, MA is seeking a Customer Success Specialist to ensure a great experience for customers. The role involves handling customer inquiries, maintaining high service standards, and continuously improving processes. Candidates should have experience in customer service, be detail-oriented, and possess strong interpersonal skills. The position is critical for enhancing customer relationships and requires a proactive and friendly attitude.

Join us to make a positive impact on customer experiences.
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