Data Center Operations - Facilities Support Specialist, Onsite - MA locations

Location:

Tewksbury, MA (and other MA sites as required)

Role Type:
Onsite. Active U.S. Secret Security Clearance required.

Salary range: 86,800 USD - 165,200 USD.

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world.

Raytheon Digital Technology Classified Information Services – Data Center Operations based in Tewksbury, MA or other MA sites (Travel Required) – Onsite. This role will manage the installation, maintenance, support, and monitoring of Data Centers. The candidate must have a background supporting infrastructure in Data Centers and have an active US Secret Security Clearance.

• Focuses on Inter‑team communication and organization of clear documentation of Data Center details to support and enable smooth project growth.
• Primary Digital Technology point of contact for all Facilities‑related issues within and affecting the Data Center.
• Provides input to the Data Center metric for the Monthly Operation Review.
• Provide yearly input for Digital Technology Facilities capital budget.
• Reviews Data Center environmental monitoring strategy with Facilities to include:
  Off‑hour emergency response, Power outage support, Temperature monitoring, Under‑floor water and fire detection.
• Meets weekly or as needed with management to update Data Center schedules, issues, and outages.
• Responsible for standard processes associated with the Data Center to include:
  Data Center Naming Conventions, Access Control, Server inventory, Change Control for Data Center related activities, Disaster Plans and Policies to include escalation processes.
• Provide Escorting for planned and unplanned Facilities events/projects.
• Maintains smooth operation of Data Center services.
• Plans, evaluates, coordinates, and performs installation and/or reconfiguration of Data Center racks.
• Maintains Data Center management software platform.
• Prepares or ensures that appropriate Data Center documentation exists, including operational instructions, technical diagrams, and other documentation.
• Where no documentation exists, new documentation will be created.
• Provide regular monitoring and analysis regarding short‑and long‑range planning for in‑house systems.
• Assist with coordination of third‑party maintenance for Data Center equipment or with vendors for third‑party support.
• Work with program engineers to resolve Data Center problems in tactical environments.
• Assist in the overall performance and capability of technical team through mentoring, training, and knowledge sharing.
• Willingness and availability to work outside normal business hours (evenings and weekends) as needed.
• Must be able to work with general supervision and follow established procedures.

You will apply your IT Data Center skills to defense‑oriented programs.

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years' experience.
• Experience with managing Facilities and Power issues for IT Data Centers,…