Event Support Analyst
Listed on 2026-11-06
-
IT/Tech
Technical Support, IT Consultant
Immediate need for a talented Event Support Analyst. This is a 06+months contract opportunity with long-term potential and is located in Santa Clara, CA
, Hopkinton, MA
, or Round Rock, TX (Onsite).
Job
-33988
Pay Range: $40/hr - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Partner with account teams to understand customer challenges and develop tailored briefing agendas.
- Conduct pre-briefing research to shape content and identify relevant demonstrations.
- Facilitate customer briefing sessions, managing discussions and delivering post-briefing summaries.
- Own and maintain all technical environments, including NVIDIA GB10 platforms and AI workstations.
- Lead technology setup, testing, deployment, and troubleshooting for briefings and labs.
- Serve as primary onsite technical support during customer engagements.
- Manage hardware inventories and customer-facing activities across the global event calendar.
Key Requirements and Technology
Experience:
- 2–4 years in technical operations, IT support, lab management, or a related technical role.
- 1–2 years in a customer-facing consulting, briefing, or engagement role.
- Experience supporting customer-facing briefings and executive engagements.
- Strong troubleshooting skills across hardware, software, networking, and presentation technologies.
- Knowledge of Windows and Linux operating systems.
- Proficiency with Microsoft 365 tools.
- Experience with NVIDIA GPU technologies and AI platforms.
- Background supporting Executive Briefing Centers or executive-level engagements.
- Familiarity with audiovisual technologies and briefing room environments.
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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