AI Development & Agent Ops — Product Manager

Job-:
Product Management

Location:

Hopkinton, MA, United States Workplace:
On-site

Schedule:

Full time Posted:
Closes: AI Development & Agent Ops — Product Manager Product Management — Infrastructure Solutions Group Join us to do the best work of your career and make a profound social impact as a Product Manager on our AI Development & Agent Ops team in Hopkinton, MA.The Opportunity Dell Technologies is at an inflection point in how software is built. Our Infrastructure Solutions Group — home to one of the industry's largest developer organizations — is undergoing a fundamental transformation: from traditional SDLC to an agentic development model where engineers orchestrate AI agents across the full software lifecycle.

This newly created, hands-on role sits at the center of a broad and evolving portfolio of agentic operations work — designing, building, and refining the services, platforms, and practices that will enable ~9,000 engineers to develop with agents  This Role This is not a support role. Dell's AI Development & Agent Ops organization is operating at the frontier of what it means to build software with AI — and this individual will be in the engine room making it work.

You will partner directly with a VP who is deeply engaged in the work, contribute to shaping how one of the world's largest technology companies builds software, and operate at a scale where your individual contributions have outsized organizational impact.

You will also be joining at the right moment: early enough to shape the architecture of the transformation, with enough organizational commitment that the work has real resources and real stakes. About Dell Technologies — ISG Developer Experience Dell's Infrastructure Solutions Group is a global leader in Solutions, Storage, Compute, and Networking. The Developer Experience organization within ISG is responsible for developer productivity, tooling, observability, and platform engineering for approximately 9,000 engineers.

Our current mandate spans agentic SDLC transformation, AI tooling governance, and the operating model changes required to make AI-assisted development the norm — not the exception. Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale.

Some product builders follow the rules. Ours rewrite them.

Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust.

When your products power critical infrastructure around the world, that responsibility matters.

We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it.

If you're…