Communication Specialist

This is a great opportunity for an energetic, creative, and motivated self-starter who brings fresh ideas, takes initiative, and has a passion for community engagement, creative communication, and public service. The ideal candidate is outgoing, resourceful, and organized, with strong communication skills and an eye for creativity and detail. We're looking for someone who enjoys building relationships, thrives on a variety of projects, and can turn ideas into action.

This position plays a vital role in strengthening Grays Harbor Transit's connection with the community, building awareness of the services we provide, and creating meaningful opportunities for public engagement. As a key voice for the agency, the Communications Specialist will help share our story, foster community partnerships, and ensure the people we serve feel informed, connected, and valued.

Under general direction of the Program Manager, this position is responsible for the development and implementation of marketing and community strategies, including activities related to marketing agency services, assisting in the development and maintenance of transit programs, coordinating ridership and community outreach projects, and administering agency website and social media platforms. Performs activities related to creating marketing, customer and public information materials, conducting ridership surveys and other program promotions;

branding; supporting community partnerships and assisting with organizational participation in community events

• Represent GHT at public meetings, community functions, and other outreach activities. May require infrequent attendance in evenings or on weekends.
• Support GHT’s Travel Training program by giving presentations and one-on-one guidance to small groups and riders with special needs.
• Develop relationships with community members and partners and advise GHT leadership on emerging trends, attitudes, and needs affecting transit services.

• Support the development and execution of GHT’s social media strategy by planning, creating, and publishing engaging content, including text, images, videos, and infographics, across all GHT social media channels.
• Monitor platforms for audience engagement, respond to comments and direct messages, and analyze performance metrics to inform continuous improvement.

• Develop original written content for internal and external audiences including for regular newsletters, flyers, ad copy, promotional materials, and website updates.
• Produce presentations, data visualizations, and training products supporting agency goals in cooperation with other team members.
• Design templates and provide document reviews to ensure brand consistency and accessibility.

• Support and contribute to a multi-channel marketing strategy, identifying and prioritizing leads.
• Carry out elements of the staff recognition program and internal communications, including developing award certificates, organizing meetings, and related communications.
• Create original graphics, take photos, design route maps, build website enhancements, design swag, or other creative work as able.

• Support the agency’s visual brand, ensuring a consistent aesthetic is maintained across all materials; internal documents, signage, website, social media, and transit-related facilities and assets.
• Produce professional-grade content for both internal and external audiences. This includes print advertisements, posters, banners, and materials.
• Coordinate the creation and distribution of promotional and informational materials, including marketing campaigns that support transit program development and rider engagement.
• Prepare multimedia presentations and data…