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First Line Manager

Job in Horley, Surrey County, RH6, England, UK
Listing for: Deutsche Post DHL
Full Time position
Listed on 2026-10-16
Job specializations:
  • Business
    Operations Management
Salary/Wage Range or Industry Benchmark: 45318 GBP Yearly GBP 45318.00 YEAR
Job Description & How to Apply Below
Pay Rate: 45,318.46

Contract Type:
Permanent (Full-Time)
Shift patterns: 4 on 4 off - Rotational

Location:

Gatwick, RH6 0JW

PLEASE NOTE:

The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.

Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking a Back of House, First Line Manager to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results.

WHAT DOES

THE ROLE ENTAIL?

Leading the oversight in managing and supporting colleagues in HR matters. Reporting directly to the Airside Performance Manager you will work closely in managing and supporting colleagues in HR matters. Making sure that compliance and standards are maintained, you partnership with them to plan out meetings that are required, OMS management of key tools to improve our working practices.

To build relationships and keep clear communication.

Comprehensive understanding of DHL HR Management and confident in conducting investigations conducting investigations

To accept and embrace change as a constant and unpredictable feature of your working environment. To understand Safety and be keen to develop ways of working with the local teams in regards incidents/ accidents / GSRs / CSRs. with the local teams in regards incidents/ accidents / GSRs / CSRs.Daily trackers, daily call logs, investigations, handover responsibilities, investigations

Driving performance in operational environment, performance and efficiency of our colleagues. WHAT DO WE NEED FROM YOU?

We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

Must have aviation experience.

Problem solver, As outcomes of investigations come through coming up with solutions and mitigations to help prevent them reoccurring

Self driven and motivated to see out Continuous improvement

Impeccable literacy and verbal skills.

Strong leadership skills, leading from the front when it comes to setting standards. SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHLBe able to provide five years address history

Be able to provide five years reference history (employment/education/benefit claim/character)
To obtain a full airside IDWHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

Free confidential 24/7 GP service

Hundreds of discounts (including retail, childcare + gym)
Affordable loans & enhanced pension scheme
24/7 employee support service for you (+ family) with access to free counselling and much more: OUR APPROACH TO DIVERSITY & INCLUSION We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: BE AN ESSENTIAL PART OF EVERYDAY LIFEDHL is the global leader in Supply Chain management and we keep the world moving.

Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.#UKIDSCWell Being Job  Summary Job number: 44006

Profession:
Operations
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