Property Management - Horn Lake Village - Horn Lake, TN

Overview

Apartment Property Management - Horn Lake Village - Horn Lake, TN

Leasing Activities

• respond to inquiries
• show vacancies
• comply with HUD, RD, and LIHTC regulations regarding income certifications and other documentation
• maintain waiting lists and screen applicants following appropriate guidelines
• conduct regular marketing/advertising outreach in the community (e.g. VA, MUTEH, mental health centers) according to guidelines
• verify tenant income, assets, household characteristics, and circumstances that affect eligibility
• prepare and process leases, security deposit agreements, unit inspections, and HUD, RD, and LIHTC forms for incoming residents
• ascertain basic resident information that would help solve routine problems or determine a course of action in case of emergency
• conduct pre-occupancy orientation for new tenants
• complete move-in and move-out procedures
• review/process evictions and notices to vacate
• ensure that lease/tenant files are formatted and completed properly

Rent Collections

• collect and post security deposits and rent received in a timely manner
• collect late rents and late rent charges
• issue receipts for money collected
• ensure bank deposits are made immediately and reported to corporate office
• negotiate schedules for overdue rent with prior approval of Regional Manager
• issue applicable notices (e.g. late payments, eviction notices, utility cut-offs)

Administration

• maintain positive customer service attitude
• responsible for office opening on time according to posted office hours
• enforce lease agreements and house rules
• live on site and provide emergency on-call coverage (if applicable)
• perform annual income re-certifications and issue rent increase notices
• attends scheduled corporate management meetings (required)

Property Maintenance

• supervise maintenance staff and work performed
• monitor and/or supervise contracted services and vendors
• conduct move-in/move out inspections
• perform a daily inspection of the overall curb appeal of the property and report any damage/problems related to maintenance, security, or safety
• contact vendors/contractors to obtain bids/estimates (if applicable)
• purchase supplies, equipment and/or services as needed for repairs
• process and prioritize maintenance work orders, schedule preventive maintenance to be completed by on-site staff
• arrange and conduct monthly inspections and repairs of all units, including vacant units
• maintain information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse boxes and/or breakers, and heat controls
• perform annual inspections of each unit for needed repairs
• inspect common areas to ensure they are being utilized properly, clean, and secure
• maintain a sanitary and pest-free living environment

Record-Keeping/Reporting

• maintain accurate accounting records including tenant ledgers, petty cash, and security deposits
• ensure quarterly calendar activities are conducted (e.g. Crime Prevention)
• communicate challenges affecting operations to the Regional Manager
• report all liability and property incidents (including injuries) to Corporate office immediately
• maintain a written record of all important or unusual events including emergencies, tenant problems/complaints, maintenance problems, and inspections
• provide Regional Manager with a monthly formalized summary of building operations every 3rd Monday to include: a summary of move-ins, move-outs, rents past due, and actions taken, and the weekly maintenance schedule

Other Duties

• meet with tenants for informational purposes (e.g. notice of regulatory visit)
• disaster/emergency preparedness planning with assistance from Corporate Compliance
• perform other appropriate duties as assigned by Regional Manager

• The Site Manager shall be an employee of J&A, Inc. and shall be compensated for services rendered with a salary determined by J&A, Inc.
• The Site Manager shall be covered under the J&A, Inc worker's compensation plan and other benefits negotiated between the Regional Manager, Human Resources and the employee.
• The Site Manager shall be notified of all the benefits under the adopted plan.
• If the Site Manager is required…