Apprentice Receptionist​/Legal Assistant - Serjeant & Son

Apprentice Receptionist/Legal Assistant - Serjeant & Son

Serjeant & Son is one of the oldest firm of solicitors in the country yet is modern in its approach. We foster a supportive collegiate environment and offer a structured career path. We use cloud-based technologies which allow flexibility of working. We have a business support vacancy in our Thetford office for an Apprentice Receptionist / Legal Assistant.

• Ability to deal with clients face‑to‑face in a polite and efficient manner, as first point of contact within the firm.
• Quoting costs for our services, making appointments and booking meeting rooms.
• Certifying clients'  attending appointments.
• Providing teas and coffees for clients.
• Taking payments by card/cash or cheque and identifying correct client.
• Answering telephone calls, transferring to relevant person and taking detailed messages where required.
• Opening new matters on LEAP Practice Management database and producing standard letters in line with company policy.
• Distribution of post on a daily basis once checked by Partner and scanned to relevant matters.
• Keeping files up-to-date in line with company policy.
• Following company procedure regarding filing of Wills, LPAs, and Deeds, and their collection by clients in line with GDPR Policy.
• Ensuring client confidentiality is observed at all times.
• Following procedure for closure of files.
• General office duties, including photocopying and scanning, when required.
• We reserve the right to close this vacancy early if a suitable candidate is found, so early applications are encouraged.

GCSE Maths and English at grades 4 or above required.

• Initiative
• Logical

The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.

This role will involve detailed computer work and sustained periods at the reception desk.

This Apprenticeship can lead to a Paralegal Apprenticeship for the right candidate.

The closing date for this job offer is on 12/01/2026.