Acting Team Leader; Support Worker

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident Acting Team Leader with a passion for delivering outstanding care. You will work full time, 42 hours a week, 12-hour shifts, including alternate weekends on a two-week rolling rota and days-only shifts. This dual-role position combines responsibilities as both a Support Worker and an Acting Team Leader – dividing time between providing direct support to individuals and undertaking leadership duties to support the effective operation of the service.

The service delivers specialist residential care for individuals with learning disabilities, autism, complex needs and behaviours of concern, supporting 10 residents in a spacious facility with communal areas, gardens, and recreational spaces.

• Providing oversight, administration and management of medication in accordance with policies and procedures.
• Coordinating and allocating duties to ensure the service operates efficiently and effectively.
• Leading, motivating and supporting the staff team while championing best practice and a person-centred approach.
• Assisting management and colleagues with the daily running of the service.
• Monitoring and overseeing support delivery to ensure individuals receive care that reflects their needs, preferences and aspirations.
• Promoting a positive, safe and supportive environment for both service users and staff.

• Providing high-quality support using a flexible and individualised approach to meet varying needs.
• Offering practical, emotional and motivational support to encourage independence and wellbeing.
• Developing an understanding of each individual's specific needs and providing support in the most appropriate way.
• Assisting with medical, health and welfare needs, ensuring accurate reporting and record keeping.
• Promoting safeguarding principles and protecting the welfare of all individuals in our care.
• Maintaining a safe, clean and welcoming environment.
• Supporting individuals to access and participate in their local community, including employment, education, hobbies, social activities, holidays and day trips.
• Encouraging personal growth and skill development through involvement in everyday tasks such as cooking, cleaning and household management.

We are looking for someone who is passionate about delivering outstanding care and ready to take the next step in their career.

• An experienced Support Worker looking to progress into a leadership role and embrace new challenges.
• Passionate about making a positive difference in the lives of others.
• Confident, proactive and ambitious, with high aspirations for yourself, the people you support and the organisation.
• An effective communicator with strong interpersonal skills and the ability to work collaboratively within a team.
• Empathetic, intuitive and energetic, with the ability to create a trusting, stimulating and supportive environment.
• Committed to empowering individuals to develop their independence and achieve their goals.
• Organised, reliable and motivated to develop your management and leadership capabilities.

• Salary:
  Acting Team Leader rate (payable for all acting team leader shifts) £15.39 per hour;
  Support Worker rate £13.15 per hour rising to £13.45 per hour after three months (£29,435.70 first year), rising to £13.70 per hour after 18 months.
• An opening to undertake further learning with our excellent apprenticeship scheme.
• Flexible working with opportunity for overtime.
• Employee discount savings & Cycle to Work scheme.
• Wellbeing centre with exercises, recipes, financial and mental health advice.

Successful candidates will be required to undergo an enhanced DBS check.

Please note that this vacancy may close before the advertised date if the role is filled. Apply soon.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.