Café Volunteer - Hospitality & Customer Service

Voluntary Basis

Horsforth, Leeds

Part‑Time

We are looking for a friendly and enthusiastic Café Volunteer to support our team at our Café, working with staff and people we support. Volunteering with Creative Support is a wonderful opportunity to make a meaningful difference in the lives of people with support needs. As a Café Volunteer, you will play a key role in helping the café run smoothly and creating a welcoming, relaxed atmosphere for customers.

Working closely alongside our staff team, you’ll support the day‑to‑day running of the café, helping people we support to serve customers and prepare food and drinks. This is a great opportunity for someone who enjoys conversation, working as part of a team and is interested in a hospitality/customer service role. The Courtyard Café is located in Horsforth and is open to the public.

Staff work alongside people we support, working with them to serve customers, prepare food and use the coffee machine. If you can spare a couple of hours on a regular basis, we would love to hear from you!

• Welcoming customers and helping create a friendly, inclusive atmosphere.
• Assisting with setting up and clearing the café, including moving tables and chairs.
• Ensuring the space is clean, tidy, and accessible for all, including wheelchair users.
• Preparing and serving hot and cold drinks, such as tea and coffee.
• Serving refreshments and snacks in line with food hygiene guidance.
• Washing up and keeping kitchen and serving areas clean.
• Following guidance from café staff and working as part of a team.
• Observing health and safety procedures at all times and reporting any safeguarding concerns to Creative Support staff members.
• Understanding and working within Creative Support Policies and procedures, respecting boundaries.
• Attending regular supervisions with your allocated volunteer supervisor and completing any training provided.

Hours: Flexible days/times, the café is open Monday to Saturday, 9:30am-3:30pm