Business & Revenue Support Officer

Sureserve Compliance Fire, part of the Sureserve Group, are a specialist in the supply, installation and maintenance of fire safety and security systems.

We are currently recruiting for an experienced Business & Revenue Support Officer Horsham office.

This role primarily focuses on billing, while also handling client inquiries and submitting administrative information to client portals. Responsibilities include ensuring the accuracy of month-end numbers, reporting revenue, WIP, and performing gross margin analysis. The position provides support to both finance and operational functions within the business.

• Completion of application process as part of client billing cycle.
• Creation and completion of sales invoicing to customers.
• Ensure accurate sales ordering and job processing, following contract-specific procedures.
• Monitor and track unbilled revenues, ensuring all job costs are accounted for.
• Supporting month end billing and revenue close, including analysis of revenue, WIP and gross margin.
• Understand and contribute to the team’s key business objectives and success metrics.
• Collaborate with operational teams and SLT to support administration and business decisions.
• Assist with month-end reports, revenue & WIP analysis, ad-hoc reports and provide summaries for management.
• Provide ad-hoc contract information and attend relevant meetings, such as mobilisation meetings.
• Supporting the broader finance function with other ad-hoc tasks, as required.

• Able to work efficiently and accurately and under own initiative.
• Strong attention to detail and dealing with complex data.
• Experience using Microsoft Office Suite.
• Strong competency using Microsoft Excel.
• Experience in a billing / revenue, finance and/or administration background is preferable, with understanding of WIP and accruals being beneficial.
• Excellent communication skills.
• Ability to communicate financial and commercial information to a non-finance audience.
• Microsoft Business Central experience would be an advantage but not essential.
• A ‘can do’ approach is essential.

• 25 days holiday (plus the bank holidays).
• Extra day off for your birthday.
• Pension contributions.
• Hybrid working.
• Employee Assistance Program.
• Free 24/7 Virtual GP service.
• Bike 2 Work scheme.
• Discount benefits hub.
• Health cash back scheme.
• Career progression opportunities.
• Ongoing Mentoring and career / performance coaching.
• Commitment to training and development.