SOC Subject Matter Expert​/Product Manager

Position: SOC Subject Matter Expert / Product Manager
SOC Subject Matter Expert / Product Management

This role will suit a Security Operations Centre Analyst interested in moving to a Product Management career.

Hybrid working in Horsham. West Sussex, paying up to £70k per annum

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We are delighted to working with a Global IT Security company who are looking to hire a mid to senior SOC analyst with extensive operational experience who is ready to transition into a product-focused role. You will be the voice of the SOC analyst, translating deep operational security experience into product requirements and strategic direction for advanced SOC command and control tools.

You will work closely with product managers, engineers, UX designers, and customers to ensure our products solve real analyst challenges and genuinely improve SOC efficiency and effectiveness.

This role will provide the right candidate with the opportunity to work on some extremely rewarding projects supporting the development of impactful security operations software while working with a friendly and supportive team.

The SOC knowledge is key to this role, and training will be given on the client skills and product management skills required for this role. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

The role has a strong opportunity for growth and will play an integral role in helping shape the future of SOC products and security operations tools.

Responsibilities and Duties:

The SOC Subject Matter Expert role requires a professional who combines extensive SOC operational experience with strategic product thinking to bridge the gap between security operations needs and product development.

You will be responsible for providing expert SOC operational guidance throughout the product development lifecycle, defining system-level requirements, and ensuring our products genuinely address the challenges faced by SOC analysts in real-world environments.

The primary responsibility lies in translating SOC analyst pain points, workflows, and use cases into actionable product features, with particular focus on alert/incident prioritization and intelligent playbook execution that helps analysts make critical security decisions.

Responsibilities will include:

* Provide expert SOC operational guidance to product management and engineering teams throughout the product development lifecycle

* Define and document detailed system-level requirements for SOC analyst tools, ensuring alignment with real-world operational needs

* Translate SOC analyst pain points, workflows, and use cases into actionable product features and user stories

* Design and validate alert prioritization algorithms, incident triage workflows, and automated playbook logic based on operational experience

* Collaborate with product managers to shape product strategy, roadmap priorities, and feature definitions

* Conduct customer discovery sessions, interviews, and workshops with SOC teams to gather requirements and validate concepts

* Create realistic user personas, journey maps, and workflow diagrams that represent authentic SOC analyst experiences

* Evaluate competitive SOC tools and industry trends to inform product differentiation and innovation opportunities

* Participate in proof-of-concept development to validate new features addressing critical analyst decision-making challenges

* Work with UX designers to ensure intuitive interfaces that match SOC analyst mental models and workflow patterns

* Provide technical consultation on threat detection logic, MITRE ATT&CK mapping, and security operations best practices

* Support go-to-market activities by creating technical content, conducting product demonstrations, and engaging with prospective customers

* Mentor and educate internal teams on SOC operations, threat landscapes, and analyst workflows

* Ensure product features align with industry frameworks (MITRE ATT&CK, NIST, ISO 27001) and SOC maturity models

Skills and Experience:

* Minimum 6 years of hands-on experience as a SOC Analyst, Senior SOC Analyst, or SOC Team Lead

* Deep understanding of end-to-end SOC operations including alert triage, incident response, threat hunting, and case management

* Extensive experience with SIEM platforms, security orchestration tools, and the broader SOC technology stack

* Strong knowledge of threat detection methodologies, alert correlation, and incident prioritization frameworks

* Expert-level understanding of MITRE ATT&CK framework and its practical application in SOC operations

* Proven ability to identify operational inefficiencies and translate them into product improvement opportunities

* Experience developing or optimizing SOC playbooks, runbooks, and standard operating procedures

* Excellent communication skills with ability to articulate complex security concepts to both technical and business audiences

* Strong analytical and strategic thinking capabilities

* Understanding of common…