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Technical Support HelpDesk/Support Customer Service Rep

Escalation Support Specialist — Fast, First-Time Fix

Job in Horsham, West Sussex, RH12, England, UK
Listing for: Telecom Acquisitions Ltd
Full Time position
Listed on 2026-03-10
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A leading telecom company in Horsham is seeking a 2nd Line Support Specialist to join their high-performing team. This role involves handling escalated customer inquiries, diagnosing faults, and ensuring excellent service. Ideal candidates possess strong communication skills, technical problem-solving abilities, and a proactive attitude. The company values integrity and collaboration, offering growth opportunities in a supportive environment.
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