Infrastructure Product Delivery Consultant

Infrastructure Product Delivery Consultant

Job reference: UK003320

Location: Horsham

Business area: IS & Change

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

Shape the future:

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

Grow with us:

We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

Win as a Team:

We’re looking for a highly capable Infrastructure Product Delivery Consultant to play a key role in the successful deployment of technology solutions across our organisation. In this role, you’ll work at the heart of our infrastructure function-coordinating cross-functional teams, shaping delivery frameworks, and ensuring that infrastructure changes and projects land effectively, efficiently, and securely.

• Coordinate infrastructure delivery across platform teams (Platform Owners, Engineers, Cloud Ops).
• Manage and track milestones, dependencies, risks, and issues for business-as-usual and small-scale changes.
• Act as the go-to liaison between infrastructure and product/platform teams.
• Communicate progress, risks, and priorities across technical and non-technical stakeholders.
• Identify and manage technical dependencies across infrastructure, applications, and platforms.
• Support audit actions, security-by-design adoption, and compliance alignment.
• Champion Agile and Dev Ops ways of working within infrastructure delivery.
• Define and report on delivery velocity and change success rates.

• Excellent understanding of core infrastructure technologies including networks, firewalls, servers, operating systems, middleware, messaging, databases, security and cloud solutions.
• Experience of end-to-end delivery of technology projects with integration or cutover elements.
• Ability to coordinate cross-functional delivery teams (e.g., Platform Owners, Engineers, Cloud Operations) and manage IT suppliers throughout delivery.
• Supplier management and commercial awareness.
• Excellent risk, financial, and dependency management capability.
• Experience working across multiple delivery methodologies (Agile, Dev Ops, Waterfall, Hybrid).
• Ability to manage quality assurance and deliverables in a structured manner.
• Comfortable questioning the status quo to drive improvements.

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to

• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working + flexible hours
• 25 days annual leave + bank holidays + buy/sell options
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work-life balance.

If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.