Digital Account Manager

Location: Henfield

Digital Account Manager
The role of the Digital Account Manager is to effectively manage a client portfolio for a leading Digital Marketing Agency in the heart of West Sussex. This role is to help clients improve their web presence.
You will have solid Account Management experience, ideally from a Digital or Marketing Agency background and be able to create and maintain long-term client relationships.
Hybrid working available for this role.
Role:
 
* Maintaining good, healthy client relationships through regular phone, email and face to face meetings
 
* Collaboratively working with the Technical SEO Team to define the correct strategy and delivery schedule to meet the needs and objectives of the client
 
* Overseeing the quality of service delivery
 
* Working with client development plans and internal processes to deliver long-term client relationships
 
* Documenting all client contact
 
* Ensuring the delivery of monthly marketing reports
 
* Identifying and presenting new business opportunities to your portfolio of clients
 
* Analysis, tracking and monitoring of rankings, conversions and traffic using a wide range of tools
 
* Management of client budgets

Employee Benefits:

* 28 days’ annual leave and additional time off between Christmas and New Year
 
* Paid day off on your birthday
 
* Pension scheme
 
* Private Healthcare including GP Access 24/7
 
* Hybrid working as standard and flexible working options to suit work/life balance
 
* Office lunches & Christmas parties and evening events
 
* Annual budget for individual training/development
 
* Celebration of achievements
 
* Death in service benefit
 
* Employee Assistance Programme
If this might be of interest, then please apply with your CV to find out more