Garden Centre Shop Manager

Shop Manager

Location:

Chichester, West Sussex

Salary: £28,000 per annum - willing to flex DOE

Hours:

37.5 per week, rota basis (averaged over a two-week pattern, includes weekends and Bank Holidays)

This is a fantastic opportunity to join a well-established and highly regarded garden centre in West Sussex as a Shop Manager, overseeing the retail shop and food hall operations within a busy and popular site.

As Shop Manager, you'll take responsibility for the day-to-day running of the shop and food hall, ensuring high standards of customer service, presentation, and commercial performance.

• Managing daily retail operations, ensuring smooth and efficient running of the shop and food hall.
• Leading, motivating, and developing the team to create a positive and high-performing environment.
• Driving sales, managing budgets, controlling costs, and improving overall profitability.
• Overseeing stock control, merchandising, and product quality standards.
• Handling customer feedback and complaints professionally and proactively.
• Ensuring full compliance with health and safety and operational procedures.
• Working closely with senior management to achieve revenue targets and operational goals.

• Proven experience in retail management.
• Demonstrable experience leading and developing a team.
• Strong commercial awareness, including experience managing budgets and sales targets.
• Excellent communication and interpersonal skills with a strong customer‑first mindset.
• Ability to delegate effectively and manage multiple priorities across departments.
• A calm and solutions‑focused approach, particularly during busy trading periods.
• Flexibility to work weekends and seasonal peak periods.
• An interest in sustainability and environmentally friendly practices would be advantageous.
• Applicants must already be based in the UK and have the right to work.

• Salary of £28,000 per annum.
• Life assurance (4x salary) and enhanced pension option.
• 31 days annual leave.
• 20% employee discount and 50% restaurant discount whilst on shift.
• Free on‑site parking.
• Enhanced Employee Assistance Programme for you and your immediate family.
• Access to additional retail discounts and cashback schemes.
• Sociable working hours within a supportive, team‑focused environment.

This is an excellent opportunity for an experienced retail manager looking to step into a key leadership role within a busy and well‑respected garden centre operation.

To apply, send your CV to (url removed) or call (phone number removed) for a confidential chat with Leo.