Sales Executive- Volvo

Harwoods Academy – Sales Executive (Crawley Volvo)

Job Benefits

• Basic Salary of £23,100 per year
• 25 days annual leave + Bank Holidays
• Company pension scheme
• Employee referral programme
• Working Pattern and applicable rotas
• Annual bonus potential
• Company Car
• Manufacturer training

The role of the Sales Executive is to:
Sell the manufacturer range of new and used car products meeting agreed sales volumes.

Department/Business/

Location:

Sales

Reports To: Sales Manager

Direct Reports: N/A

• This Job Description is not contractual, and the content may be updated at any time.
• Follow precisely and consistently the manufacturer sales process including meeting enquiry management targets.
• Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge when dealing with customers.
• Ensure the showroom, displays, customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively to the required manufacturer standard. To include the display of manufacturer vehicles.
• Using various sources, prospect for new and used car customers on a regular basis to create sales opportunities. Through the effective use of a follow up process, maintain regular contact with all new and existing customers to ensure relationships are maintained for potential (repeat) business.
• Actively convey the culture of putting customers first by means of TCF at all times.
• Maximise sales opportunities by offering finance solutions to customers, as well as always adhering to the FCA guidelines with regard to portraying financial information and regulated activities.
• Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls including introducing customers to the aftersales department.
• To participate in planning sales campaigns and promotions to maximise sales penetration and take part fully in on and off site promotions run by the department.
• Carry out accurate appraisals of all vehicles offered for part exchange.

• Full UK driving licence
• Smart appearance
• Competency in numeracy, literacy and IT

• Relevant product knowledge

• Desirable:
  Previous car sales experience

Harwoods Group is a values-led, family-owned automotive retail group founded in 1931. Our values are lived by all colleagues to enable industry-leading customer experience and colleague engagement.

• We treasure our people and our customers
• We challenge ourselves to grow & improve
• We take responsibility
• We run in the same direction as one team
• We inject energy and fun into our work
• We are a top 30 automotive dealer group, representing Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BMW & Mini (Service), MAN

We operate across 5 counties in the South East of England:
Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.

With a high colleague engagement score, Harwoods provides development programs including recruitment and selection; onboarding; induction; probation; one-to-ones;
Harwoods Academy; succession and development; colleague recognition. We now employ circa 1,100 colleagues across circa 28 facilities.

We invite your application at

Company Car;
Company Pension;
Referral scheme