Sr. Administrative Assistant

Position Summary

Senior Administrative Assistant responsibilities include scheduling meetings and appointments, making office supplies arrangements, greeting visitors and providing general administrative support to our employees. Previous experience in similar positions would be an advantage. A successful Senior Administrative Assistant should also have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties.

The Senior Administrative Assistant should be able to ensure the smooth running of the office and help to improve company procedures and day‑to‑day operation. This role will have flexible onsite working hours M‑F in Horsham, PA.

• Serve as the point person for office administrator duties including maintenance, mailing, supplies, equipment, errands
• Greets and attends to clients and visitors
• Schedule meetings, and lunch‑and‑learns
• Organize and maintain the office layout
• Maintains office supplies, snacks and beverage inventory including ordering
• Maintain the office condition and arrange necessary repairs
• Plan in‑house or off‑site activities, to include Internship Fairs, Training Workshops etc.
• Communicate and organize office operations and procedures
• Assist in the onboarding process for new hires and internships
• Responsible for managing all administrative tasks for the internship program
• Internship resume reviews and sourcing support
• Support Operations Manager in various tasks such as project documentation management
• Set up and Coordinate Project Management meetings
• Phone system maintenance. Manages/resolves phone system issues and acts as liaison to our phone service carrier.
• Prepare and process packages for UPS, Fed Ex, and GSO.
• Maintains the copier in the supply room and ensures paper is loaded and assists with copier supply orders and technical help.
• Manages and ensures conference rooms and reception area is clean, presentable and ready for use at all times.
• Provides back‑up assistance to the Administrative Assist

• H.S. degree or equivalent required; 2 year degree preferred.
• 5-7 years reception experience required
• 5-7 years administrative assistant experience preferred
• Proven experience as an Office Manager, Front Office Manager or Administrative Assistant
• Knowledge of office administrator responsibilities, systems and procedures
• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Excellent time management skills and ability to multi‑task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast‑paced environment
• A creative mind with an ability to suggest improvements
• Customer Service skills - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Responds to requests for service and assistance.
• Verbal Communication skills - Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification.
• Ethics - Treats people with respect;
  Keeps commitments;
  Inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.
• Quality - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Monitors own work to ensure quality.
• Quantity - Meets productivity standards;
  Completes work in timely manner.
• Adaptability - Adapts to changes in the work environment;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments.
• Initiative - Undertakes self‑development activities;
  Asks for and offers help where needed.

As a 100% employee‑owned company, we offer a comprehensive benefits package for you and your family:

• 401(k) plan with 50% company match (no cap) and immediate 100% vesting
• Medical, dental, and vision insurance (100% paid for employee)
• Annual bonus program based upon performance, achievement, and company…