Communications Assistant

Position:
Development and Communications Assistant

Type:
Full Time, Regular

Reports To:

Director of Development

Location:

Philadelphia, PA

• Maintain accurate donor records in Donor Perfect, track donor information, and support gift processing and acknowledgements.
• Write and prepare donor thank‑you letters, emails, and manage thank‑you calls.
• Assist in creating and distributing communication materials, including newsletters, social media content, blog posts, videos, etc.
• Assist in planning, organizing, and executing fundraising events, community programs, and outreach activities with a focus on donor stewardship.
• Provide volunteer and alumni coordination support, including communication, scheduling, tracking participation, and creating a positive experience.
• Support website updates and digital platform management using CMS tools, social media platforms, and email marketing software.
• Capture and edit photos, videos, and written content around the 235‑acre property to support storytelling and donor engagement.
• Maintain organized communication files, branding materials, and content calendars.
• Collaborate with program staff to gather stories, photos, and updates for use in external communications.
• Support the mission and values of College Settlement through professionalism, teamwork, and commitment to equity and youth development.
• Provide administrative support including scheduling, document preparation, filing, answering phones and general office tasks as needed.
• Perform other job‑related duties in the area of responsibility as assigned.

• Technical proficiency with fundraising databases (Donor Perfect preferred), content management systems, social media platforms, email marketing tools, and basic video creation software.
• Strong writing and editing skills for newsletters, social media, donor communication, and marketing content.
• Attention to detail for accurate donor records, data entry, and communications.
• Experience with project management and ability to meet deadlines.
• Strong interpersonal communication skills and ability to engage donors, families, volunteers, and community partners.
• Ability to work with independent initiative and as part of a team.
• Mission driven, team oriented, and dedicated to youth development and equity.
• Bachelor’s degree in communications, marketing, public relations, nonprofit management, or related field preferred but not required.
• Ability to lift up to 25 lbs and walk the 235‑acre property to gather content.
• Valid driver’s license.
• Clear background check and child abuse clearance.

This position requires periods of walking the property, carrying equipment up to 25 lbs, set up and tear down events, and navigating steps and uneven terrain. Extended computer work is required for writing, communications, and database management.

This is a full‑time, 40‑hour per week position. Some pre‑scheduled evenings and weekends are required for events and community activities. After the probationary period, there may be opportunities for hybrid or flexible scheduling. This position offers room for growth.

Entry level

Full‑time

Marketing, Public Relations, and Writing/Editing