Valet Cashier Shifts Vary
Job in
Hot Springs, Garland County, Arkansas, 71907, USA
Listed on 2025-11-25
Listing for:
Oaklawn Jockey Club
Full Time
position Listed on 2025-11-25
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Guest Services, Hotel Front Desk, Front Desk/Receptionist
Job Description & How to Apply Below
AR Hot Springs time type:
Full time posted on:
Posted 8 Days Agojob requisition :
R3089##
*** Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.
*** We are currently seeking a talented individual to become a Valet Cashier. An individual could be successful if they possess the following.
** ESSENTIAL DUTIES AND RESPONSIBILITIES
** The Valet Cashier is responsible for all payment transactions for Valet. Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary:
* Acts as the point person for Valet cash handling, processing payments and managing a cash drawer.
* Ensures all procedures and policies are being followed by the team on his/her shift.
* Makes recommendations to management on the schedule in accordance to business levels.
* Provides high level of quality service standards in Valet department on applicable shift.
* Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
* Maintains strict confidentiality in all departmental and company matters.
* Provides impeccable guest service to all guests
* Opens the door of the car for the guest(s) in a professional manner at the main entrance of the hotel and assists to unload the luggage if any.
* Aids customers when exiting or entering the vehicle.
* Extends warm welcome and appreciation to every guest.
* Offers information regarding features of rooms, services of hotel and points of interest.
* Drives designated vehicles in a safe & courteous manner following established traffic or transportation procedures.
* Checks and notes any damage to vehicle prior to driving.
* Ensures that vehicles are locked and keys are returned to valet.
* Retrieves vehicles in a safe and timely manner, opening the doors for guests and thanking them for coming to Oaklawn.
* Communicates with dispatchers by radio in order to exchange information and receive requests for passenger. Uses two-way radio for communication with other drivers, security, and management.
* Observes and reports any suspicious activity on Casino/Hotel Grounds.
* Removes or reports any obstructions or hazards on Casino /Hotel grounds/parking lot such as sharp objects, large items, or any other item that could cause damage to vehicles or cause injury to customers.
* Performs errands for customers or managers.
* Must be familiar with hotel products, events and promotion, selling the hotel to maximize hotel revenue.
* Follows established procedures and policies of the Oaklawn Racing Casino Resort.
** QUALIFICATION REQUIREMENTS
** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.
* High School Diploma or GED preferred.
* Prior experience in public or private transportation preferred.
* Must be able to perform the physical job duties of all Valet team members.
* Must have the ability to operate a manual and automatic transmission automobile.
* Must be able to work outdoors subject to varying temperatures and conditions.
* Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
** SUPERVISORY RESPONSIBILITIES
** This job may or may not have supervisory responsibilities.
* Manages work procedures and expedites workflow.
** CERTIFICATES, LICENSES, REGISTRATIONS
*** Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
* Must possess a valid driver’s license and have acceptable driving history as determined by Oaklawn Jockey Club.
** OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER.
***** It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.**
* #J-18808-Ljbffr
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