Clinical Coordinator; RN

Schedule:

Full-time, Days

At National Park Medical Center, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a registered nurse (RN) joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

Position Overview

The Clinical Coordinator for the Medical-Surgical unit acts as a key clinical and administrative leader, overseeing daily operations, facilitating patient flow, and supporting nursing staff to ensure high-quality, safe, and efficient patient care.

Key Duties & Responsibilities

• Provide shift-by-shift operational oversight, including admissions, transfers, and discharges, to ensure smooth patient flow and effective team coordination.
• Monitor and evaluate nursing care delivery in line with hospital policies and clinical standards; serve as the unit's clinical resource.
• Assist with staff scheduling, mentorship, onboarding, performance evaluation, and conflict resolution.
• Collaborate across departments (e.g., case management, pharmacy, other hospital units) to enhance continuity of care.
• Drive quality improvement initiatives by monitoring patient care metrics, engaging staff in audits, and implementing evidence-based best practices.
• Participate in unit-level and hospital-wide meetings and committees; read and disseminate relevant policies, protocols, and safety guidelines.
• Facilitates staff and patient/family communication, including service recovery when applicable.
• Ensure compliance with regulatory and accreditation standards, such as HIPAA and the Nurse Practice Act.

Qualifications & Experience

• Active Registered Nurse (RN) license required.
• Bachelor's degree in Nursing (BSN) preferred; Master's or post-grad certification a plus.
• Minimum of 2-3 years of clinical nursing experience, ideally within Medical-Surgical or ICU settings.
• Proven leadership capabilities, including staff scheduling, mentorship, performance management, and conflict resolution.
• Strong knowledge of medical terminology, clinical standards, and relevant regulations (HIPAA, Nurse Practice Act, CMS, and TJC).
• Excellent organizational, communication, and critical thinking skills; adept at multitasking in a fast-paced environment.
• Current BLS and ACLS certification (per unit requirements).
• Proficiency with EHR systems and basic financial or budget monitoring skills.

Working Conditions

• On-call duties or flexibility during staff shortages may be required.
• Position requires a balance of hands-on clinical practice and administrative coordination.

Core Competencies & Skills

• Clinical expertise and ability to guide and support nursing staff.
• Team-centered leadership, fostering a positive, service-oriented unit environment.
• Strong communication across the unit, hospital staff, and families.
• Quality and performance improvement mindset, with experience using metrics to drive change.
• Regulatory compliance awareness and commitment to safe, ethical care.

Performance Metrics

Common unit metrics to monitor and improve include:

• Patient throughput: admission/discharge wait times.
• Clinical outcomes: falls, CAUTI, CLABSI, readmissions, patient satisfaction.
• Regulatory compliance: audit scores and documentation accuracy.

Benefits & Development

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers*:

• Shift differential
• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

About our Health System

National Park Medical Center is a 168 bed hospital located in Hot Springs, Arkansas, and is part of Lifepoint Health, a…