Customer Service Associate; Maternity Cover

Why Join Us?

At Write Edge, you'll be part of a supportive team that values growth, collaboration, and continuous improvement. Beyond day-to-day operations, you'll play an important role in shaping the experience of our students and parents, while developing valuable skills and taking on new opportunities as the company grows.

• Be the first point of contact for students and parents, both in person and online.
• Provide course advice and support to prospective and existing parents.
• Build strong relationships with students and parents through timely follow-up and excellent customer service.
• Support centre operations, including scheduling, teacher deployment, and relief coordination.
• Assist with administrative duties such as invoicing and student records.
• Help ensure the smooth running of the centre and a positive experience for all students.

• Tech-Savvy:
  Proficiency in Google Docs, Sheets, and Microsoft Office.
• Multitasker:
  Ability to handle a fast-paced environment and adapt to change with ease.
• Problem-Solver:
  Quick-thinking, meticulous, and detail-oriented.
• Great Communicator:
  Strong verbal and written English proficiency with excellent interpersonal skills.
• Professional:
  Represent Write Edge with professionalism in both attire and speech.
• Team Player:
  Accountable, responsible, and able to collaborate effectively with the team.

• At least 1-2 years of relevant work experience.
• Leadership qualities and project management experience (an advantage).

Across branches in Singapore. Check out our locations here

• Option 1: 4 weekdays and 1 weekend
• Option 2: 2 weekdays and 2 weekends
• Weekdays: 1pm - 10pm
• Weekends: 8:30am - 6:30pm (Workdays will be fixed and assigned based on your experience and company needs.)

$3,000 - $3,500 (commensurate with experience and qualifications)

Learn more about what it's like to work at Write Edge here: