Project Director, Student Support Services; TRIO SSS

Project Director, Student Support Services (TRIO SSS)

Job no: 495311
• Closes:
• Work Type:
Staff Full‑Time
• Locations:
Houma, LA;
Schriever, LA;
Thibodaux, LA
• Categories:
Admissions, Administrative Support, Project Management

College: Fletcher Technical Community College

Department: Enrollment

Sub department: Admissions & Financial Aid

Type of Appointment: Unclassified – Administrative/Staff (Grant Funded)

• Maintain performance standards and pursue goals, objectives, and activities that promote the mission, vision and value statement of the College.
• Direct daily operations of the TRIO SSS program in accordance with federal, state, and institutional guidelines.
• Develop, implement, and assess annual plans of operation, objectives, and services to meet grant goals.
• Lead identification and selection of SSS participants; oversee development and maintenance of Education Action Plans (EAPs).
• Coordinate provision of activities and services to meet participants' needs.
• Ensure compliance with 34 CFR 646 and maintain adherence to all grant requirements.
• Recruit, train, supervise, and evaluate all SSS personnel, including advisors, tutors, and part‑time staff.
• Facilitate team meetings, professional development, and performance evaluations to promote high‑quality service delivery.
• Administer and monitor the approved project budget to ensure proper use of federal funds.
• Maintain fiscal integrity through accurate records, reporting, and compliance with EDGAR and institutional procedures.
• Collect, analyze, and interpret program data for continuous improvement and federal compliance.
• Oversee participant eligibility, documentation, and record‑keeping in Blumen, Banner, and Conex
  
  ED.
• Prepare and submit the Annual Performance Report (APR) and internal assessment reports.
• Coordinate advising, tutoring, workshops, and transfer initiatives that enhance student retention, graduation, and transfer outcomes.
• Collaborate with academic and student service departments, faculty mentors, and campus partners.
• Provide educational, financial, and career counseling to participants as needed.
• Represent SSS on institutional committees.
• Promote the SSS program through recruitment, marketing, and community engagement.
• Represent Fletcher SSS at institutional, state, and national TRIO events.
• Foster, demonstrate, and actively participate in a culture of mutual respect for students, guests, and co‑workers from all backgrounds, perspectives and abilities; communicate effectively with students, colleagues, and supervisors and utilize appropriate communication channels within the college community concerning procedures and/or inquiries.
• Attend and participate in scheduled activities, which include graduation, open house/recruiting events as assigned, convocation, and required meetings; share ideas and information, and work toward common department and College goals.
• Serve on college committees as a member or chair; serve on search committees.
• Participate in professional development activities that enhance effectiveness (convocation, LCTCS conference, etc.).
• Represent the college in a manner that promotes a professional and positive image.
• Adhere to College and LCTCS policies.
• Embrace college culture.
• Complete all required assignments prior to deadlines (Fletcher/LCTCS trainings, etc.).
• Perform other duties as assigned.

Required

Education:

Master’s degree in counseling, education, social work, or related field.

Required Experience: At least two years’ supervisory experience and two years’ designing or implementing TRIO SSS or similar projects.

Required

Knowledge, Skills and Abilities:

Budget management; strong communication and collaboration skills.

Preferred Experience: Work experience in a community college setting, TRIO programs, grant management, budgeting, and report preparations (APR) for federal programs; familiarity with data systems such as Blumen and/or Conex Ed.

As a member of the Louisiana Community and Technical College System, Fletcher Technical Community College offers an attractive benefits package with a wide variety of options, including retirement, multiple medical insurance plans, supplemental insurances (dental, term life, disability, accident, vision, etc.), a Tax Saver Flexible Benefits Plan, 14 holidays per year (including a long break at Christmas), generous annual and sick leave, and an Employee Assistance Program.

Specific benefits depend on job category, percent effort, and length of employment.

Passing a pre‑employment criminal background screen is required as a condition of employment. Fletcher Technical Community College is an equal opportunity/equal access employer. The college is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.