Housekeeping Inspector

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A Housekeeping Inspector ensures guest rooms and public areas meet cleanliness, maintenance, and brand standards by conducting thorough inspections, providing feedback, and training staff. Key duties include inspecting rooms for cleanliness and functionality, managing supplies, addressing guest requests, reporting maintenance issues to engineering, and helping train/supervise room attendants to uphold hotel policies and service excellence.

• Inspections:
  Conduct detailed checks of guest rooms, suites, lobbies, and public spaces to verify cleanliness, organization, and adherence to company standards.
• Staff Supervision & Training:
  Train new room attendants, provide coaching, monitor performance, and ensure proper use of cleaning equipment and chemicals.
• Maintenance & Reporting:
  Identify and report maintenance, plumbing, or structural issues to the Engineering department, creating work orders as needed.
• Inventory Management:
  Monitor and manage housekeeping supplies, ensuring adequate stock levels and proper organization of carts and storage areas.
• Guest Service:
  Respond to and resolve guest requests or complaints related to housekeeping quickly and professionally, focusing on service recovery.
• Reporting & Communication:
  Prepare daily reports, communicate with Front Office on room status, and provide feedback to leadership on team performance.
• Operational Support:
  Fill in as a Room Attendant or House Person as required, and help with linen control and security.
• Room Cleaning:
  Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
• Bathroom Maintenance:
  Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
• Surface Cleaning:
  Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
• Restocking:
  Refill supplies such as toiletries, towels, and linens in guest rooms.
• Trash Removal:
  Empty trash bins and replace liners in guest rooms and common areas.
• Floor Care:
  Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
• Report Maintenance Issues:
  Identify and report any maintenance or repair needs to appropriate personnel.
• Lost and Found:
  Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
• Guest Interaction:
  Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
• Privacy and Security:
  Respect guests' privacy and maintain security standards by following established procedures.

• Strong attention to detail and high standards for cleanliness.
• Excellent communication and interpersonal skills for guest and staff interaction.
• Ability to train, motivate, and lead a team.
• Knowledge of safety procedures, including OSHA compliance.
• Problem-solving and conflict resolution abilities.
• Previous experience in housekeeping or a related role is a plus.
• Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

• Entry level

• Full-time

• Management and Manufacturing

• Hospitality

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