Front Of House Administrator – Thriving Primary School

A thriving, welcoming primary school in Hounslow is seeking to appoint a warm, organized, and proactive Administrator to manage its busy front-of-house operations for an immediate ASAP start.

This is an excellent opportunity to serve as the welcoming face of a vibrant primary setting known for its strong community ties, supportive leadership, and collaborative office culture.

This well-respected primary school has an outstanding reputation for high standards, inclusive values, and a vibrant, welcoming atmosphere. The successful candidate will play a central role in delivering smooth daily administrative operations and managing the front-of-house reception area.

As the first point of contact for parents, visitors, contractors, and pupils, you will handle face-to-face inquiries, manage telephone calls, and execute essential administrative tasks. This is a fast-paced, highly varied role suited to an approachable, organized, and reliable professional.

• Manage the main school reception desk, greeting visitors, parents, and contractors with a professional and welcoming manner

• Oversee visitor sign-in procedures, issue security badges, and maintain strict safeguarding protocols

• Answer incoming telephone calls, handle general inquiries, and direct messages efficiently to relevant staff members

• Maintain pupil records, attendance updates, and general databases using school management software

• Assist with incoming and outgoing mail, email correspondence, and whole-school communication distributions

• Support the senior leadership and teaching staff with day-to-day administrative tasks, document preparation, and filing

• Manage the pupil medical room logging, first aid administration, and parent contact when required

• Support the smooth day-to-day administrative running of the busy school office

This successful primary school in Hounslow is recognized for its energetic, inclusive environment and dedicated focus on community engagement. Staff benefit from supportive leadership, modern office infrastructure, and a collaborative team culture where every member is valued.

The administrative team works at the heart of the school community, ensuring a safe, efficient, and friendly environment for all pupils, parents, and visitors.

• Warm and welcoming primary school environment
• Competitive salary paid to scale on support staff scales
• Opportunities for ongoing professional development and administrative training
• Term-time working pattern
• Convenient West London location with excellent public transport links across Hounslow

The ideal candidate will have:

• Previous experience in a school office, front-of-house reception, or busy customer-facing administrative role
• Proficiency with school management systems (e.g., SIMS, Arbor) and standard Microsoft Office applications
• Exceptional interpersonal, face-to-face, and telephone communication skills
• Strong understanding of school safeguarding protocols and visitor management
• Outstanding organizational skills and the ability to multitask effectively under pressure
• A friendly, approachable, and resilient professional attitude