Business Development Manager

Business Development Manager- 12 month Fixed Term Contract

London, United Kingdom

Heathrow isacity within a city.

Andthere’sno place likeitwhen it comes to the scale of our ambitions.

You’llbe part of a Customer team that drives our profitability across everything from retail,property and airport transport,through to passenger services, forecasting and contracts wit hairlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We havea pioneering agenda for digital, e-commerce and innovation, aswe look totransformthe way our passengers spendat our airport.

We believe the best way to drive growth across ouriconicairport is by improving the services offered within it.

So although we know generating income is critical to driving our business forward,we’realso passionate about delivering the best possible passenger experience.

You’llhelp us to get the balance right – not least so we can continue investing in an airport that leads the world.

• Job Identification 5030
• Job Category Marketing
• Posting Date 02/10/2026, 02:30 PM
• Apply Before 02/24/2026, 11:59 PM
• Job Schedule Full time
• Locations Heathrow Airport Limited, Hounslow, Middlesex, TW6 2GW
  , GB
• Contract Type Fixed Term/ Secondment
• Working Pattern Monday-Friday Business hours

This role will act as a key ambassador for Heathrow and Heathrow Express brands, manage the relationship with key partner accounts, identify opportunities to grow B2B sales channels with new and existing partners. Please note this role is a 12 month Fixed Term Contract.

• Manage a range of existing commercial partnerships ensuring opportunities to drive growth in revenue and passenger volume are exploited.
• Ownership of commercial relationships with a combined value of £6m
• Identify new key sales and distribution opportunities that align with Heathrow Express' business strategy. Ensure new partnerships are delivered and nurtured according to process, carrying out assessments to ensure a solid ROI for any new partnerships or agreements.
• Develop key growth and marketing plans with individual partners to maximise revenue opportunities.
• Onboard new partners into Heathrow API distribution technology and ensure technical requirements are completed by the correct stakeholders.
• Onboard new partners into Heathrow and Heathrow Express technology, such as APIs, white labels and aggregators, ensuring technical requirements are completed by the correct stakeholders.
• Ensure a timely resolution to any issues or concerns raised by partners or customers.

• Experience of account management or developing external partnerships.
• Commercially aware, with trading, planning and forecasting experience and a clear understanding of ROI and profits.
• Strong experience of the travel industry gained through airline/travel agency/destination management/ground transportation type roles.
• Proven work experience managing and growing sales through third parties
• Strong attention to detail with the ability to interpret and present data to others.
• An understanding of industry sales and distribution channels such as API technology/GDS systems/aggregators
• Comfortable working with senior stakeholders internally and externally up to CEO level.

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than…