Electronic Flight Bag Administrator

Electronic Flight Bag Administrator

Based within Flight Operations at our Waterside head office, the EFB Administrator will manage the day-to-day operation of portable and installed EFB systems across the British Airways fleet, ensuring safety, security, and efficiency. The role involves producing accurate documentation, maintaining regulatory compliance, and influencing the future direction of EFB development.

As an EFB Administrator you are responsible for the safe, secure and efficient operation of portable and installed EFB's across the British Airways fleet. You will manage day‑to‑day operations, ongoing improvement and development, produce detailed documentation, and maintain compliance with regulatory requirements. You will work closely with internal and external stakeholders including IT, Engineering, the CAA, system vendors, and flight crew.

• Creativity, curiosity, and an expanding breadth of knowledge regarding aviation and Flight Operations.
• Experience of working in an operational environment.
• Awareness of the significance of the role in a safety‑critical and operational context.
• Proficient in use of Microsoft Excel for reporting and data manipulation.
• Highly proficient in the use of Microsoft Word.
• Experienced in the use of Adobe Acrobat and PDF manipulation.
• Familiar with Mobile Device Management software (Jamf preferred).
• Strong IT skills including knowledge of Windows and iOS/iPadOS.
• Excellent knowledge of Microsoft Office 365 applications including Power Platform.

• Educated to degree level or equivalent or have significant relevant airline operational experience.
• Thorough knowledge of relevant regulations, particularly UK Air Ops.
• Has knowledge and experience of administrating an EFB solution.
• Must be eligible to hold a UK airside pass.
• Must be eligible to hold a UK airside driving permit.
• Jamf 100 or above certification (optional but desirable)

We believe that all employees should feel valued for the role they play. Our rewards go far beyond a competitive salary. From the day you join, you will have access to staff travel benefits, including unlimited basic and premium standby tickets on British Airways flights, and up to 30 discounted “Hotline” airfares per year for yourself, friends, and family. We also offer career development opportunities across our business.

We are committed to creating an inclusive workplace that celebrates diversity. We welcome people from all backgrounds and cultures to join us on our journey to connect Britain with the world and the world with Britain.