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Guest Experience & Group Reservations Specialist

Job in Hounslow, Greater London, TW3, England, UK
Listing for: AccorHotel
Full Time position
Listed on 2026-05-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Accor Hotel in Hounslow is seeking a Reservations Agent responsible for managing all aspects of bookings, handling enquiries and payments, and ensuring a seamless guest experience.

Candidates should have at least 2 years of experience in reservations or customer service and be proficient with systems like Opera Cloud and Resa Web. Benefits include free night stays at UK hotels and discounts at Accor Restaurants.

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