Software Trainer - Hospitality

Software Trainer – Hospitality – Hounslow base – Up to 70% Travel Across the UK and Europe – 12 Month Contract – Start Mid-November – Up to £230 p/d Umbrella Rate – Inside IR35

Do you love turning complex software into something people feel confident using from day one?

This Software Trainer – Hospitality contract puts you in front of hotel teams across the UK and Europe, delivering instructor‑led training on a leading hospitality software platform. You'll be based in Hounslow, with up to 70% of your time spent travelling to customer sites.

It's a 12 month contract paying up to £230 p/d, starting in mid-November. You'll spend your first few weeks in the Hounslow office learning the product, then head out to train customers, mostly onsite and sometimes remotely, in sessions of up to five days.

• Delivering instructor‑led training for newly onboarding hotel properties, onsite or remote
• Running adoption sessions after go‑live, plus masterclasses and ad hoc sessions tailored to each customer
• Presenting product overviews, demos and full product training to internal colleagues
• Handling training admin, including invites, travel bookings, expenses and post‑session recaps
• Working with the Project Manager and delivery team to keep training handovers smooth
• Reporting and helping resolve support cases that arise during training

• Strong presentation and facilitation skills, with a calm, approachable classroom style
• The ability to turn complex system workflows into practical, easy‑to‑follow learning
• A customer‑focused, well‑organised approach to managing your own time and travel
• Willingness to travel up to 70% of the time, including the occasional weekend
• Desirable:
  Hotel industry training experience, a driving licence (some sites are remote), additional languages, storytelling‑led learning design

This role may suit candidates who have held roles including:
Training Specialist, Systems Trainer, Technical Trainer, Customer Trainer, Training Consultant, Application Trainer