Operations Consultant

We are a specialist warehouse recruitment company based around the Heathrow area, supplying reliable and skilled workforce solutions to a wide range of logistics clients. Our clients operate across cargo, parcel, courier, and perishable warehouses, and we pride ourselves on delivering fast, compliant, and high-quality recruitment services.

Due to continued growth, we are seeking a motivated and organised Operations Consultant to join our office-based team.

Role Overview

As an Operations Consultant, you will be responsible for end-to-end recruitment and operational coordination for our warehouse clients. This is a fast-paced role requiring strong communication skills, attention to detail, and the ability to manage high-volume recruitment while maintaining excellent client and candidate relationships.

Key Responsibilities

• Recruit warehouse operatives for client sites including cargo, parcel, courier, and perishable warehouses

• Manage the full recruitment cycle: advertising roles, screening candidates, interviewing, onboarding, and compliance checks

• Coordinate daily workforce requirements and ensure client staffing needs are met

• Maintain regular communication with warehouse clients to understand demand, performance, and feedback

• Manage candidate availability, shift allocations, and attendance

• Ensure all recruitment activities meet legal and compliance standards (right to work, documentation, etc.)

• Resolve operational issues quickly and professionally

• Support continuous improvement of recruitment and operational processes

Candidate Requirements

• Previous experience in recruitment, operations, logistics, or warehouse staffing (preferred)

• Strong organisational and time-management skills

• Ability to work in a fast-paced, high-volume recruitment environment

• Excellent communication skills (verbal and written)

• Confident using recruitment systems and Microsoft Office

• Problem-solving mindset with attention to detail

• Ability to build strong relationships with clients and candidates

• Flexibility to support operational needs when required

What We Offer

• Competitive salary (based on experience)

• Performance-related incentives

• Career progression within a growing recruitment business

• Supportive office-based team environment

Equal Opportunity

We are an equal opportunity employer and welcome applications from all suitably qualified candidates regardless of background.