People & Culture Manager

• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Great people and great culture don’t happen by accident. They’re created by leaders who understand their teams, build trusted relationships and turn people strategy into meaningful action.

At Baxter Storey, we’re looking for an experienced People & Culture Manager who can do exactly that.

As a key member of the Senior Management Team, you’ll lead the people agenda, working alongside operational leaders to build an engaged, inclusive and high-performing culture. You’ll bring our People Plan to life across the full employee journey, providing leadership across recruitment, employee relations, engagement, performance, development, talent and succession.

You’ll lead and develop the in-house People Team and work closely with the wider Baxter Storey People & Development Team, providing trusted advice, coaching and challenge to managers and senior leaders.

You’ll be someone who is comfortable balancing strategic priorities with the realities of a fast-paced operational environment. Most importantly, you’ll have the credibility and personality to build strong relationships, bring people with you and create an environment where colleagues can thrive.

If you’re a passionate and experienced people leader who wants the opportunity to influence culture, develop talent and make a visible difference, we’d love to hear from you.

As the People & Culture Manager, your key responsibility is to support the Senior Management team of the BA Lounges contract for all things People. In addition, you will lead an internal People Team and work closely with the wider Baxter Storey People Team. You will be responsible for fostering a positive and productive work environment, facilitating effective communication, and promoting employee growth and development.

Your role is crucial in aligning team objectives with organisational goals and ensuring that team members and the management team are engaged, motivated, and equipped with the necessary resources to succeed. The People & Culture Manager role plays a pivotal role in creating a high-performing team and fostering a culture of collaboration and continuous improvement.

• Microsoft office applications including SharePoint, Forms, One Drive, Outlook etc.
• In-depth knowledge of HR policies, employment laws, and best practices.
• Strong problem-solving and conflict resolution abilities.
• Ability to multitask, prioritise, and manage time effectively.
• Confidentiality concerning any sensitive data and employee record
• Proven experience in people management, preferably in a similar role or industry
• Ideally CIPD qualified
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organisation.
• Demonstrated ability to adapt to changing priorities and work in a fast-paced environment.

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our…