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Data Analyst Business Systems/ Tech Analyst

Customer Experience Journey Lead — Business Analyst

Job in Hounslow, Greater London, TW3, England, UK
Listing for: Pontoon
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    Data Analyst, Business Systems/ Tech Analyst
  • Business
    Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
A leading consultancy in the UK is seeking a Customer Journey Manager (Business Analyst) to enhance customer experiences. This role involves optimising customer journeys, collaborating with multiple teams, and improving outcomes based on data insights. Ideal candidates will have a background in transactional banking and be proficient with tools like Jira and Confluence. Join a vibrant team committed to innovation and customer-centric solutions while enjoying flexible working practices.
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