Duty Manager - NOC​/SOC - DV Cleared

Business Sector: IT

Job : BBBH
154731

Post Date: July 28, 2026

Location: Hounslow Park (On-site)
Salary: £65,000 + £10,000 Bonus
Employment Type: Permanent
Security Clearance: Must hold current MOD DV Clearance
Nationality Requirement: Sole UK Nationals only

We are seeking an experienced Duty Manager / SOC Analyst to join a high-profile operational environment, supporting critical services within a secure, live operations centre.

This is a unique hybrid position that combines operational leadership with technical awareness
. You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making.

This role is ideal for someone who thrives in a fast-paced control room environment and can confidently lead operational response without needing to be a deep technical specialist.

• Maintain a single operational view across cyber, network, service and physical security domains.
• Monitor live operational environments and assess alerts and incidents in real time.
• Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification.
• Control incident prioritisation and escalation in line with operational procedures.
• Coordinate activities across SOC, NOC, Infrastructure and Security teams.
• Support and lead Major Incident Management activities where required.
• Maintain accurate operational logs, dashboards and reporting.
• Deliver effective shift handovers and maintain continuous situational awareness.

This position is intentionally balanced between operational leadership and technical understanding:

• 60% Operational Leadership & Coordination
• 40% Technical Awareness & Incident Triage

You'll be expected to understand operational and technical information, ask the right questions, coordinate the right teams and maintain control during high-pressure situations.

• Experience with in a SOC, NOC, Major Incident Management or 24/7 Operations Centre
  .
• Good understanding of SOC and NOC workflows, including alert triage and escalation processes.
• Ability to interpret monitoring alerts, operational dashboards and logs at a high level.
• Strong understanding of incident severity, business impact and prioritisation.
• Proven experience coordinating multiple technical teams during live incidents.
• Excellent communication, decision-making and stakeholder management skills.
• Ability to remain calm and organised in time-critical operational environments.

We would particularly welcome applications from candidates with experience as:

• Major Incident Manager with technical exposure.
• Senior SOC Analyst or NOC Analyst with leadership responsibilities.
• Service Operations Lead within a 24/7 operations or command centre.
• Operational Duty Manager supporting secure or critical environments.

• Opportunity to work within a highly secure, mission-critical environment.
• Challenging and rewarding operational leadership role with significant responsibility.

Due to the nature of this position, applicants must
:

• Hold current MOD Developed Vetting (DV) Clearance
  .
• Be a sole UK national
  .
• Be able to work full-time on-site in Hounslow Park
  .