Data Scientist

We don't just believe in better. We make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

We're part of Europe's leading entertainment and communications company, serving more than 22 million customers across five countries. Within Sky Data, the OTT Data Science & Optimisation team partners with stakeholders across the UK, Italy and Ireland to use data, machine learning and AI to improve customer experiences and drive commercial growth across our streaming services.

As a Data Scientist, you'll work on high-impact initiatives spanning customer acquisition, engagement, retention and personalisation. You'll combine large-scale behavioural data, experimentation, advanced analytics and predictive modelling to identify opportunities, optimise customer journeys and support key business decisions.

Working closely with Product, Marketing, Commercial and Technology teams, you'll help develop scalable data science solutions that influence how millions of customers discover, engage with and enjoy our content. This is an exciting opportunity to apply cutting‑edge data science and AI techniques to real customer and business problems at scale in a fast‑paced international environment.

• Develop strong relationships with stakeholders across Group territories, build a deep understanding of business objectives and translate requirements into impactful data science solutions.
• Identify commercial opportunities through data analysis and predictive modelling to improve decision‑making and business outcomes.
• Design, develop and deploy machine learning models and predictive analytics solutions to optimise customer journeys and commercial outcomes.
• Develop, refine and scale data science procedures, frameworks and best practices to improve efficiency, consistency and impact.
• Identify and apply AI, Generative AI and Agentic AI techniques to enhance data science workflows, analytics capabilities and business processes.

• Demonstrable experience applying statistical, machine learning and optimisation techniques to solve complex business problems.
• Programming skills in Python and SQL.
• Experience working with large-scale customer, transactional or behavioural datasets using cloud data platforms and distributed processing technologies.
• A positive, can‑do attitude and the adaptability to work with quickly evolving objectives, with the ability to communicate findings to non‑technical audiences.
• High levels of logical thinking and problem‑solving, with the ability to address complex problems using innovative and industry‑leading techniques.

• Understanding of modern AI techniques, including Large Language Models (LLMs), Retrieval‑Augmented Generation (RAG) and Agentic AI frameworks.

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster:

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2…